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Frances X. Frei

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role of process designs in efficiency analysis: an empirical investigation of the retail banking industry

by Frances X. Frei First published in 1996 — 1 edition

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Control systems for customer behavior

by Frances X. Frei First published in 2002 — 1 edition

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Capitalizing on the power of the customer

by Frances X. Frei and Harvard Business School First published in 2004 — 1 edition

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5 Years of Must Reads from HBR: 2022 Edition

by HBR, Michael E. Porter, Joan C. Williams, Marcus Buckingham, and Frances X. Frei First published in 2022 — 1 edition

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OLID: OL4990722A

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Created September 23, 2008
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September 23, 2008

Created by ImportBot

Imported from Oregon Libraries MARC record