Jay Kandampully

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Service Management Principles for Hospitality and Tourism

by Jay Kandampully and David Solnet First published in 2015 — 7 editions

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Service Quality Management in Hospitality, Tourism, and Leisure

by Jay Kandampully and Beverley Sparks First published in 2001 — 5 editions

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Services Management: Pearson New International Edition

by Jay Kandampully
First published in 2003 — 3 editions
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Service Management: The New Paradigm in Retailing

by Jay Kandampully First published in 2011 — 3 editions

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International Research Symposium on Service Excellence in Management (Quis)

by Anders Gustafsson, Jay Kandampully, and Bo Edvardsson First published in 2014 — 2 editions

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Selected Papers from the QUIS-11 Symposium

by Jay Kandampully First published in 2010 — 2 editions

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Service Management and Marketing Principles: Competing in the Service Economy

by Jay Kandampully and David J. Solnet First published in 2024 — 2 editions

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Back Where We Belong Marketing As the Organization S Core Strategy

by Philipp Klaus, Bo Edvardsson, and Jay Kandampully First published in 2014 — 1 edition

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New Service Paradigms: AMA SERVSIG Conference 2003

by Jay Kandampully and Raymond P. Fisk First published in 2004 — 1 edition

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Relationship Marketing in Services

by Jay Kandampully First published in 2002 — 1 edition

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Relationship Marketing in Services. Journal of Services Marketing, Volume 16, Issue 7

by Jay Kandampully First published in 2002 — 1 edition

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New Service Paradigms Vol. 14: AMA Servsig Conference 2003

by Jay Kandampully and Raymond P. Fisk First published in 2004 — 1 edition

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Service Management in Health and Wellness Services

by Jay Kandampully First published in 2013 — 1 edition

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Service Management Principles for Hospitality and Tourism in the Age of Digital Technology

by Jay Kandampully and David Solnet First published in 2024 — 1 edition

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Service Quality Management in Hospitality, Tourism, and Leisure

by Jay Kandampully First published in 2001 — 1 edition

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Customer Experience Management: Enhancing Experience and Value Through Service Management

by Jay Kandampully First published in 2014 — 1 edition

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OLID: OL1430541A

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Created April 1, 2008
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September 7, 2008	Edited by RenameBot	fix author name
April 1, 2008	Created by an anonymous user	initial import

Jay Kandampully

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